Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Also Known As:
Account Representative
Bank Teller
Branch Operations Specialist
Customer Relationship Specialist
Customer Service Associate (CSA)
Financial Services Representative (FSR)
Member Services Representative
Personal Banking Representative
Roving Teller
Teller
Wages
Annual wages for Tellers in United States
Job Outlook
Below Average
New job opportunities are less likely in the future
United States
2033 Projected Employment
298,800
-15% Change From 2023
Explore Tellers video
Tasks you might complete in a day.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Resolve problems or discrepancies concerning customers' accounts.
- Sort and file deposit slips and checks.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Count, verify, and post armored car deposits.
- Process and maintain records of customer loans.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Prepare and verify cashier's checks.
- Order a supply of cash to meet daily needs.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Compute financial fees, interest, and service charges.
- Identify transaction mistakes when debits and credits do not balance.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Answer telephones and assist customers with their questions.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Answer telephones and assist customers with their questions.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Prepare and verify cashier's checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Issue checks to bond owners in settlement of transactions.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Carry out special services for customers, such as ordering bank cards and checks.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count, verify, and post armored car deposits.
Subject areas you may need to master.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Strengths you may need in this role.
- Mathematics - Using math to solve problems.
- Time Management - Managing your time and the time of other people.
- Active Learning - Figuring out how to use new ideas or things.
- Instructing - Teaching people how to do something.
- Programming - Writing computer programs.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Repairing - Repairing machines or systems using the right tools.
- Science - Using scientific rules and strategies to solve problems.
- Persuasion - Talking people into changing their minds or their behavior.
- Negotiation - Bringing people together to solve differences.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Quality Control Analysis - Testing how well a product or service works.
- Social Perceptiveness - Understanding people's reactions.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Management of Material Resources - Managing equipment and materials.
- Service Orientation - Looking for ways to help people.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Speaking - Talking to others.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Coordination - Changing what is done based on other people's actions.
- Technology Design - Making equipment and technology useful for customers.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Operation and Control - Using equipment or systems.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Reading Comprehension - Reading work-related information.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Writing - Writing things for co-workers or customers.
- Speech Recognition - Recognizing spoken words.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Deductive Reasoning - Using rules to solve problems.
- Finger Dexterity - Putting together small parts with your fingers.
- Near Vision - Seeing details up close.
- Night Vision - Seeing at night or under low light.
- Speech Clarity - Speaking clearly.
- Originality - Creating new and original ideas.
- Memorization - Remembering words, numbers, pictures, or steps.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Oral Expression - Communicating by speaking.
- Visualization - Imagining how something will look after it is moved around or changed.
- Trunk Strength - Using your lower back and stomach.
- Selective Attention - Paying attention to something without being distracted.
- Fluency of Ideas - Coming up with lots of ideas.
- Time Sharing - Doing two or more things at the same time.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Hearing Sensitivity - Telling the difference between sounds.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Far Vision - Seeing details that are far away.
- Category Flexibility - Grouping things in different ways.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Oral Comprehension - Listening and understanding what people say.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Flexibility of Closure - Seeing hidden patterns.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Problem Sensitivity - Noticing when problems happen.
- Speed of Closure - Quickly knowing what you are looking at.
- Manual Dexterity - Holding or moving items with your hands.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Written Expression - Communicating by writing.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Stamina - Exercising for a long time without getting out of breath.
- Written Comprehension - Reading and understanding what is written.
- Information Ordering - Ordering or arranging things.
- Spatial Orientation - Knowing where things are around you.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Sound Localization - Noticing the direction that a sound came from.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")